Practitioner Course

Keeping Patients Year After Year

Provide an exceptional experience for all your patients long term.

Online Course
1 lesson


Lifetime Access OR Subscriber Pass


90 min/lesson
1.5 Hours total


Dickson Thom

About this course

Your current patients are a highly valuable asset, especially if you are a highly valuable asset for them. Join us and learn how to nurture your patients and keep them in optimal health for years to come.

Part of the secret to a long and successful practice is patient retention. Dr Dickson Thom has been in practice for over 30 years and has had more than 100,000 patient consults. He says it takes at least 7 times more effort and/or money to get one new patient than have a current patient return. Retention is a core healthcare and business skill of every practitioner.

Over the years he has developed a system of patient care that gets people healthy and keeps them healthy for many, many years. His patients see the value and benefits they get from his long-term, continuous care, support and encouragement. His long-term patients are also his most satisfying and rewarding customers. Dickson considers every patient to be on their own health path. At each stage of this path they require a specific approach and he details these stages and the approaches that he has found to work best.

Dr Thom will share the context that he creates for his patients and how he helps them to understand the tremendous value of staying healthy. It’s not complicated but does need to be systematic. He outlines what he has found to be the main reasons people don’t stay with their clinician and how to prevent these from causing you to lose patients.
What you receive:
  • Clear protocol explanations from some of the world's top practitioners
  • Clinical pearls for improved practice results
  • Access to your audio and video recordings via the App Store
  • A downloadable PDF of the presenter’s slides
  • Links to all referenced research papers and useful clinical handouts
  • Access to the community hub where you can get answers to your questions
  • A 30-day money back guarantee

From this course you will

  • Learn why patient retention is a core healthcare skill for every practitioner
  • Add to your business practice skills
  • Listen to Dr Thom explain the specific approach and stages that he has found to work best
  • Learn how to nurture your patients and keep them in optimal health for years to come
  • Find out the value and benefits of long-term continuous care
  • Discover the main reasons patients don't return and how to turn that around for their best healthcare opportunity

What's in this course

Your Presenter


Dr Dickson Thom DDS, ND has 40+ years of experience as a clinician and over 20 years as a medical professor. He lectures extensively throughout North America and is the author of two books, “Coping with Food Intolerances” and “Unda Numbers: An Energetic Journey to Homeostasis and Wellness. He has been teaching doctors, students and the lay public in proven medical principles and business skills for over 35 years.

His first postdoctoral degree was obtained from the University of Toronto, Faculty of Dentistry in 1974. He received his first Doctor of Naturopathic Medicine degree from the Ontario College of Naturopathic Medicine in Canada in 1986. In 1989, he completed a second degree from the National College of Naturopathic Medicine in Portland, Oregon.

Dickson was the past Dean of Naturopathic Medicine at NCNM and was a full-time professor teaching clinical and physical diagnosis, gastroenterology, x-ray practicum, neurology, and business entrepreneurship for 23 years. He has lectured extensively throughout North America and has written and collaborated on many articles dealing with energy medicines and nutrition.

In 2009, Dr Thom received a very prestigious honor and was awarded “The Vis Award” from the American Association of Naturopathic Physicians for his commitment to the Healing Power of Nature as demonstrated through my work, life, and community service. In addition to being a full time professor, he had a private practice in Portland, Oregon for 23 years with a primary focus on the management of chronic disease, including autoimmune disease, neurological conditions, gastrointestinal problems, and endocrine disorders.