Practitioner Course

Patient Relationship and Experience

Clinical practice is an art. It is a process that we can craft to create a memorable patient experience.

Online Course
1 lesson


Lifetime Access OR Subscriber Pass


60 min/lesson
1 Hour total


Christine Barnes

About this course

The patient relationship starts at first contact! Clinical practice is an art. It is a process that we can craft to create a memorable patient experience.

When confronted with new ways of doing things, patients can be unsure. They often don’t know what to ask or how to respond to the unfamiliar. This is a crucial time in your client’s journey. In this webinar we look at how to develop a sense of relaxed trust and confidence in our new patients.

Patients will trust you more when they feel there is a structure of authentic consistency at each step within your practice. Over time this builds confidence in the patient.

A confident patient is compliant, more satisfied, and refers many of their friends and contacts. Check that there is congruence at each step and that this is consistent from the first point of contact, and then at each step through to the initial appointment. Reduce no-shows, increase patient satisfaction and create a lot more referrals. The goal is to help your patients become confident with you, your clinic and their care.
What you receive:
  • Clear protocol explanations from some of the world's top practitioners
  • Clinical pearls for improved practice results
  • Access to your audio and video recordings via the App Store
  • A downloadable PDF of the presenter’s slides
  • Links to all referenced research papers and useful clinical handouts
  • Access to the community hub where you can get answers to your questions
  • A 30-day money back guarantee

What's in this course

Your Presenter

Christine Barnes

Christine Barnes is an experienced entrepreneur, clinical naturopath practitioner, health and wellness mentor with a Masters Degree in Wellness from RMIT University Melbourne, Australia. She has guided numerous students and graduates through the process of becoming successful practitioners with thriving businesses in addition to her flourishing clinical practice that spans Australia and multiple European countries.

Christine’s entrepreneurial background includes real estate, tourism, retail, manufacturing and importing. She was founder of the Australian School of Yoga and Meditation, the first yoga school to launch a membership. She is also an initiate of advanced Kriya Yoga at the Scandinavian School of Yoga and Meditation and a graduate of the Bihar University of Yoga, India. Christine’s research into the benefits of breathing techniques and their impact on health and wellness culminated in the creation of her range of Breathe Relax Meditate CDs which were produced to help clinicians optimise health outcomes for patients.

Christine brings a wealth of knowledge and breadth of experience to the table. She will help you to connect to, and sustain, patient relationships, and to develop skills to help you help others , and improve the bottom line of your business.